Vinoth Selvam

Copilot Studio: Image Uploads in Copilot Agents

Copilot Studio now allows users to upload images directly into the platform. Once uploaded, Copilot will analyze these images and provide contextually accurate responses based on the visual content. This feature is set to enhance the interaction quality by making AI responses more intuitive and visually informed. In generative mode, we can upload images directly […]

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Copilot Studio [Sample Use Case]: Custom Copilot Handoff to D365 Customer Service

With Copilot Studio, we can configure our copilot to hand off conversations to live agents seamlessly and contextually. When your copilot hands off a conversation, it shares the full history of the conversation, and all variables collected in the interaction. Dynamics 365 Customer Service routes incoming escalations to the right queue, and a live agent

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Copilot Studio [Sample Use Case]: Copilot in Custom Website Integrated to Dataverse and AI Builder

In this post, we’re exploring a practical implementation of Copilot Studio where a Copilot is deployed on a custom website integrated with Dataverse and AI Builder for enhanced functionality. What sets this solution apart is the use of Manual Authentication to securely connect the Copilot to external systems, specifically for interacting with Dataverse data and

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Copilot Studio: How to Configure Manual Authentication

The “Authenticate Manually” option in Copilot Studio is used to configure custom authentication methods when the default authentication flow is not applicable or desired. It allows developers to create custom authentication flows by managing tokens, credentials, or API keys manually, which are then passed to the Copilot for accessing various services or APIs. Some services

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D365 : Allocate Capacity for Your Storage

Finally after a Long wait !! This feature allows admins to enforce capacity usage limits at individual environment level for Database, File and Log. We can now allocate available storage capacity (Database, File, and Log) across different environments. For example, if we have a default environment and others, you can distribute the storage based on

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Copilot Studio : Using Structured Data in Excel as SharePoint Knowledge Source

In Microsoft Copilot Studio, you can harness structured data from Excel stored in SharePoint by using an Action with the Excel Online connector. This integration enables Copilot to retrieve and utilize Excel data as a knowledge source for automation or user queries. Large Language Models (LLMs) assist in defining the inputs and outputs, streamlining how

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D365 : Goodbye to Legacy Advanced Settings

The Power Platform Environment Settings app replaces the legacy Advanced Settings (web client) experience by providing a single unified experience for all developers to create settings for their applications. The New feature also provides the same security, access control, and extensibility features as the existing, legacy experience. How to Enable ? The new experience is currently in public

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Copilot Studio : How to use Inputs on Topics

Inputs on topics in Copilot Studio are used to capture information directly from users to dynamically guide the conversation and provide personalized answers. These inputs allow you to define fields where users can enter specific data during a conversation flow, which the Co-pilot uses to generate tailored responses based on that input. This Feature of

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Copilot Studio : Build Multi-Lingual Copilots

In this post we can cover how to build multi-lingual Copilots in Copilot Studio by adding languages, managing localization files, and updating translations. We just need to learn to download localization files in JSON or RESX formats, utilize translation services, and implement changes which can work in real-time. This tutorial emphasizes the ease of enhancing

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