Vinoth Selvam

Copilot Studio : How to use Inputs on Topics

Inputs on topics in Copilot Studio are used to capture information directly from users to dynamically guide the conversation and provide personalized answers. These inputs allow you to define fields where users can enter specific data during a conversation flow, which the Co-pilot uses to generate tailored responses based on that input. This Feature of […]

Copilot Studio : How to use Inputs on Topics Read More »

Copilot Studio : Build Multi-Lingual Copilots

In this post we can cover how to build multi-lingual Copilots in Copilot Studio by adding languages, managing localization files, and updating translations. We just need to learn to download localization files in JSON or RESX formats, utilize translation services, and implement changes which can work in real-time. This tutorial emphasizes the ease of enhancing

Copilot Studio : Build Multi-Lingual Copilots Read More »

Copilot Studio : Incident Creation in ServiceNow using Connector Action

Integrating ServiceNow with Copilot Studio using the ServiceNow connector enables automatic incident creation. By configuring the “Create Record” action within the ServiceNow connector, Copilot can collect user inputs, like issue descriptions and priorities, and map them directly to ServiceNow fields. This integration streamlines the incident management process, reducing manual input and accelerating response times. Real-World

Copilot Studio : Incident Creation in ServiceNow using Connector Action Read More »

Copilot Studio : Integrate Service Now Knowledge Base using Connector Action

Integrating ServiceNow with Copilot Studio using a connector allows you to automate workflows and enhance bot capabilities. You can leverage the ServiceNow connector in Copilot Studio to perform actions like creating, retrieving, or updating service tickets. In this Post, we will be learning on how to integrate to ServiceNow Knowledge base by using ServiceNow Connector

Copilot Studio : Integrate Service Now Knowledge Base using Connector Action Read More »

Copilot Studio : Integrating AI Builder with Dataverse in Copilot

AI Builder in Copilot Studio can be integrated with Microsoft Dataverse to harness the power of AI on your business data stored in Dataverse. Dataverse serves as the underlying data platform for Microsoft Power Platform and Dynamics 365, storing structured data like customer information, sales records, and more. By integrating AI Builder with Dataverse, Copilot

Copilot Studio : Integrating AI Builder with Dataverse in Copilot Read More »

Copilot Studio : How to use AI Builder in Copilot

Microsoft Copilot Studio is a platform within the Microsoft ecosystem that allows users to create custom AI-driven experiences and workflows. AI Builder is a key feature within Copilot Studio, offering pre-built and customizable AI models that enhance automation and decision-making processes. By integrating AI Builder into Copilot, users can embed AI capabilities directly into apps

Copilot Studio : How to use AI Builder in Copilot Read More »

Copilot Studio : Introduction to AI Builder

Why AI Builder Integration? AI Builder integration within Microsoft Co-pilot Studio allows businesses to infuse powerful AI capabilities into their apps, workflows, and automation, without requiring deep coding or data science knowledge. AI Builder provides pre-built models and the ability to create custom AI models, which seamlessly integrate with Power Platform tools like Power Apps,

Copilot Studio : Introduction to AI Builder Read More »

Recycle Bin – Restore Deleted Records (Preview)

** This is a preview feature and aren’t meant for Production use yet. ** As part of the regular business processes with D365, users often delete records either manually or systematically, either planned or by accident, via system processes, or bulk deletion. Retrieving deleted data is hard and often records aren’t always recoverable. To address

Recycle Bin – Restore Deleted Records (Preview) Read More »

Copilot with SharePoint Data Source

This capability works by pairing your copilot with a URL, such as contoso.sharepoint.com/sites/policies. When a copilot user asks a question and the copilot doesn’t have a topic to use for an answer, the copilot searches the URL and all sub-paths. For example, a URL such as contoso.sharepoint.com/sites also includes subpaths like contoso.sharepoint.com/sites/policies. Generative answers summarize this content into a

Copilot with SharePoint Data Source Read More »